No subscription online dating
In that same time, only 18 complaints have not been able to be satisfactorily resolved.As a comparison, Plenty Of Fish gets a big fat 'F' from the BBB for failure to respond to most of the complaints they've received.The BBB page for Zoosk tells the rest of the unfortunate tale: "So they pay for a membership only to find that the message they received is an automated message and not a message from an interested party.
That's right: no effort to connect you with potential soulmates based on your responses to lengthy questionnaires.That's a question you should probably get the answers to before you sign up and definitely before you pay for a subscription.To help you get to know Zoosk before you take the next step, here are ten big things you should know: They've had it since 2012. If you go to the Better Business Bureau (BBB) page for Zoosk, you see this message: "BBB has determined that Zoosk meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints...When customers decide to cancel their membership while their subscription is still going, Zoosk does not make it easy.
In fact, the vast majority of BBB complaints against Zoosk are from customers who tried to cancel but couldn't, customers who couldn't find cancellation instructions on the website, and customers who have gotten billed even after they've cancelled.In order to avoid this recurring charge, Zoosk recommends that members turn off the auto-renew feature in their 'Settings' more than 24 hours before the end of their subscription term.